Shipping policy
🐾 Shipping Policy
At Loyal Paws, we are committed to delivering your orders quickly and safely so your pets can start enjoying their new favorites as soon as possible.
🐾 Order Processing
- Orders are processed within 1–3 business days after payment is confirmed
- Orders are not processed on Sundays or public holidays
🐾 Shipping Time
- Estimated delivery time: 5–12 business days
- Delivery times may vary depending on your location and courier service
🐾 Shipping Fees
- Shipping fees are calculated at checkout based on your location
- We may offer free shipping promotions on selected products or orders
🐾 Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery.
🐾 Delays
While we do our best to deliver on time, delays may occur due to:
- High demand periods
- Courier issues
- Customs or location-related challenges
We appreciate your patience in such situations.
🐾 Incorrect Address
Please ensure your shipping details are correct at checkout. Loyal Paws is not responsible for orders delivered to incorrect addresses provided by the customer.
🐾 Lost or Missing Packages
If your order is delayed or missing, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.
🐾 International Shipping
We offer international shipping to selected countries. Delivery times and fees may vary based on destination.
🐾 Contact Us
For any shipping-related questions, feel free to reach out to our support team we’re always happy to help.